ITS TRAINING ACADEMY
Welcome to ITS Training Academy, we believe in our vision. Our mission is to deliver the highest quality training to employees.
Adult learners must have a motivation to learn.
We offer cutting edge training programs to corporations and communities. ITS can deliver live, virtual and onsite training, but we believe learning in a structured environment can enhance focus and motivation.
Our highly trained instructors will deliver an intensive, impactful and interactive session to lift your spirits and enhance your learning abilities!
Preparing adult learners for success is not simply an ambition we strive for, but a practice we live by everyday
~Emerald Laguerre, Program Administrator
Human beings are distinguished by ethnicity, gender, age, education, disability, sexual orientation and national origin. As we evolve and expand our businesses into the global marketplace, we strive for efficacy through innovative thinking, creativity and multi-linguistic capabilities.
Learn how to:
Implement an Equality Employment Opportunity Plan
Design a Diversity and Inclusion Initiative
Develop social consciousness
Integrate your workforce for success
Foster inclusion to inspire employees to reach their highest potential
Embrace through social interaction
Recognize unconscious bias
Bridge the gap through effective communication
Communication is a powerful tool. A communication strategist can resolve conflicts, negotiate and motivate teams in one discussion. Effective communication is imperative in giving and receiving information. There are many components in communication like listening and non-verbal cues.
Learn how to:
Communicate with diplomacy
Conduct presentations with confidence
Engage your audience
Speak with authority
Develop an extemporaneous style
Negotiate to win
Resolve conflicts through effective communication
Construct a powerful opening and close with a bang!
What is Neuro-Linguistic Programming (NLP)? Neuro is associated with the mind. Linguistic is a master of language and Programing is the ability to change your mind's state. NLP is a psychological approach to changing ones understanding of their cognitive and behavioral patterns to develop effective unconscious mind.
How Neuro-Linguistic programing can help your organization:
Teach managers to understand their cognitive and behavioral patterns
Help to build effective relationships
Analyze the prospective of team members
Analyze strategies and apply them to achieve personal and professional goals
Reduce stress and anxiety to achieve measurable outcomes
Strategic planning is a process that determines how an organization implements a strategic approach to the day-to-day business operations.
In other words: Why? How? Where? What? Who? When?
Learn how to:
Define your organization's purpose through a shared vision
How to conduct an internal and external analysis of your company
How to achieve your desired outcomes by identifying outdated systems
Identify opportunities and threats
Write and publish a 5-year strategic plan, so employees can execute short-term and long-term goals and performance objectives
Group dynamics is system of behavior patterns and psychological processes that occurs within a group setting, for example how the group interacts, strategize and make decisions.
Learn how to:
The importance of groups in organizations
Recognize the 5 stages of group development
Clearly define roles and responsibility
Develop a code of conduct
Establish a criteria for goal setting
Identify and manage intergroup conflicts
Promote synergy among members
Empower your team by celebrating the milestone
Team building is a team development process. I am sure you have heard the phrase "There is power in teams." Teams are an integral part of any organization. Strong teams improve productivity, increase motivation, encourage collaboration and create momentum among its members.
Learn how to:
Lead by example
How to fuel healthy competition
Empower your team for maximum performance
Enhance creativity and productivity
Develop communication and collaboration
Apply data in the problem solving process
Increase interpersonal relationships through networking and socializing.
Improve employees engagement and morale
Ethics is a set of moral standards that governs behavior. Why is ethics important in the workplace? An ethics initiative is the key to building trust with employees, stakeholders and the general public. A strong ethics culture fosters accountability and transparency leading to epic results.
Learn how to:
Lead by example
Develop a code of conduct
Establish workplace guidelines
Practice workplace guidelines
Empower employees to do the right without repercussion
Stop sexual harassment before it starts!
Are you ready for change that will your organization? Change is inevitable, whether it's new technologies, reorganizations or regulations, but transformation depends on people.
Learn how to:
Appoint a change management leader?
Develop a 5-step project management process
Reduce resistance and achieve your desired outcomes?
Did you know a change initiative can transform your organization, facilitate cultural growth, enhance employees performance and boost morale?
Is your organization ready for a total make over?
ITS customer service training focuses on developing teams that are confident, engaged and are willing too serve.
Learn how to:
Master a 3-step communication process
Strengthen your customer base and generate referrals
Negotiation to win
Describe your product effectively?
Asking for feedback is crucial
Successfully transform customer complaints
Apply problem solving strategies
Handle irate customers with grace
There is conflict and opposition everywhere, in organizations, families and in our minds. It is a natural aspect of any relationship. That's why it is so important to learn a strategic approach to resolving conflict rationally.
Learn how to:
Identify the source of the conflict
Control your emotions and behavior
Engage your audience
Listen to the opposing side
Empathize with your adversary
Take responsibility for yourself
Create an open dialogue
Forgiveness is a powerful tool!
Do you want to design and deliver engaging, power packed, compelling workshops? Are you a subject matter expert and would like to master your craft?
Learn how to:
Effectively assess the need of participants
How to design, optimize and develop high impact training programs to align with business goals
Enhance your leadership, communication listening skills and boost critical thinking skills
Navigate your presentation style
Capture and retain your audience's attention
Incorporate adult learning principles to promote the learner's experience.
Employ multimodal teaching techniques
Master curriculum sequencing
Corporate Training Programs
Transformative Communication for
Business Results
An organization of Many Faces:
Diversity & Inclusion
Neuro-Linguistic Programing for
Managers
Team Building
The Ins and Outs of Strategic Planning
Understanding Group Dynamics
Leading Organizational Change
Progressive Conflict Resolution Strategies
Applying Ethics in the Workplace
Train-the-Trainer
Customer Service
CONTACT US
Office Mailing:
P.O. Box 1223
Pearson, Georgia 31642
Telephone: 912.493.5013 or 321.544.1338
Email: info@innovativethinkingsolutions.com
Website: www.innovativethinkingsolutions.com
Our career development workshops are offered at prime cost or no cost to non-profits and religious organizations.
Learn how to:
Dress for Success
Develop a "Knock 'em Dead" Resume
Utilize free community resources
Practice interviewing skills and techniques
Organize a Lunch & Learn workshop
Make the most of your internet search
Apply transitional skills effectively
Ask the right questions
Thank you email and follow-up inquiry after an interview?